Sunday 24 December 2017

What Trends Should You Consider When Purchasing Business Telephone Systems

By Anna Hamilton


Much has been said about how emerging technologies are changing the world of enterprise communications. While there's no doubt that some of these concepts are indeed redefining telephone sytems Vancouver, what really matters is whether or not one embraces the evolution. In other words, having the foresight to recognize key trends could make a huge difference in the future of your company.

Security is predicted to become a top priority for all VoIP users, especially those who rely on cloud-based solutions. The latter are usually much easier to breach than traditional phone systems, despite their built-in security features. As a result, both providers and their clients have no option but to invest in better safeguards, something that must be done on an ongoing basis.

Instead of using separate networks for text, video and voice communications, businesses are now embracing unified communications as the best approach. This is a concept that involves bringing together IM, video conferencing and file-sharing services, with VoIP serving as a framework for the consolidation process. Besides providing a seamless, convenient communication experience, this also takes care of the chaos that might result from the use of multiple channels.

With mobile employees making up the majority of today's workforce, businesses need to find ways to help them collaborate effectively. This is why smartphones are now replacing the traditional desk phone, as they allow remote workers to take their extension with them. Although the use of mobile VoIP isn't as widespread as previously projected, this is an area that's poised to grow exponentially in years to come.

VoIP is one of the few applications that can be found in businesses of all kinds. This makes it the perfect solution for bridging other tools, with the goal of facilitating the flow of information from one platform to the next. In years to come, most vendors will offer the ability to integrate their systems with other marketing tools, a trend that will make communications far more efficient.

For companies seeking a cost-effective way to facilitate extended calling through web browsers, webRTC presents a great solution. This is a standard that allows such features to be embedded in websites and apps without proprietary technology. Previously seen as disruptive to VoIP, webRTC is now viewed as an extension that takes the former into new platforms.

Of all the concepts being introduced into the VoIP market today, the IoT is arguably the most significant. Experts predict that about 30 billion smart devices will join the global network that is the Internet of Things. As a result, it will be possible for workers to access the office from virtually anywhere with their VoIP-enabled phones, and this is just one of the opportunities presented by the IoT.

Corporate communications is no longer exclusively the domain of traditional desk phones. Networks have changed a lot in the last few years and, as a result, an abundance of new connectivity solutions have emerged. Keeping up with these changes will help you figure out what preparations you need to make to be ready for the future.




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